Mark a knowledge article for review
To ensure that the content you create is accurate, have someone review it. abc
You can mark an article for review or directly assign it to a specific person or queue. When you mark an article for review, it starts appearing in the knowledge manager’s dashboard. The knowledge manager can then assign the article to specific team members or a queue for review.
In the article you want to mark for review, in the Status Reason dropdown list, select Needs Review.
On the Business process flow, select Author.
In the Mark for Review field, select Mark Complete.
To assign the knowledge article to another reviewer or team, on the command bar, select Assign and select the user or a team.
To add the article to a queue so reviewers can pick it from there, on the command bar, select Add to Queue, and then select the queue.